Refund policy
At Daze In Peace every item is carefully designed and packaged with attention to detail. Due to the handmade and fragile nature of our products, we do not accept returns or exchanges for change-of-mind purchases.
Returns
We do not accept returns or exchanges unless an item arrives damaged, defective, or you receive the wrong item.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at dazeinpeace@gmail.com Include your order number and photos of:
- the item,
- the packaging,
- visible damage.
We’ll review your request and work with you to provide an appropriate solution.
Cancellations
If you need to cancel your order, please contact us within 1 hour of placing an order. Production / personalization of an item often begins shortly after order placement.
Personalized Items
Personalized or custom-made items cannot be returned, exchanged or canceled unless they arrive damaged or defective.
Refunds
If a refund is approved, it will be issued to your original payment method. Please note that it may take several business days for your financial institution to process the refund after it has been issued.